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Support

Help with cher.ai setup, access, and audio checks.

Find the right guide for redeeming access, applying promo codes, or checking browser audio before using speaking practice tools.

How-to guides

Mind Stretcher Research Preview guide

Redeem access for eligible Mind Stretcher and Master Speaker P5 and P6 students.

Open guide

Straits Times PSLE Companion promo guide

Apply your PSLE Companion promo code during Stripe Checkout before starting a trial or subscription.

Open guide

Support utility

Audio check

Run a browser microphone diagnostic when Reading Aloud or other audio recording features are not working as expected.

Run check

Need more help?

WhatsApp us at +65 8805 4212 with your account email, learner name, and a short description of the issue.